Terms & Conditions

Purchase Terms

When purchasing products on this website the Customer confirms and acknowledges that they are over 18 years of age and legally entitled to purchase alcohol. The Customer warrants that they can provide sufficient evidence (e.g.: New Zealand Drivers License or Passport) of that entitlement on request prior to or upon delivery of the product.

Pricing

All prices are displayed in New Zealand currency and are inclusive of GST. Seifried Estate may vary the prices of their products at any time and without prior notice.

A delivery fee which covers the cost of sending the Customer's order by courier will be included in the total price at the time of purchase. Courier tickets are $12.00 NZD  for 1-6 bottles and $15.00 NZD for 7-12 bottles.  Seifried Estate is entitled to change this fee at any time and without prior notice.

In the event that computer error results in a material misstatement of the Customer's order, Seifried Estate may require that the Customer pay the difference between the amount charged for the order and the correct amount payable.

Payment

Seifried Estate accepts Visa and MasterCard.

Delivery

Seifried Estate delivers to most locations within the North and South Island’s of New Zealand and will endeavour to deliver products to the specified delivery address within five working days of receiving the order. Seifried Estate takes no responsibility for any failure to deliver or delay in delivery caused by events outside of their control. In most instances proof of delivery by way of signature maybe required.
Advice must be given to Seifried Estate for any issues regarding order shortages or damage in transit no later than five days after receipt of products.

Property and risk in the products shall pass to the Customer upon delivery to the Customer's delivery address. Nothing in these terms and conditions entitles the Customer to return products as being surplus to their needs or to refuse acceptance of these products for any reason other than those agreed herein.

Order Variations/Cancellations/Returns

The Customer may vary or cancel the order by phoning 03 544 5599 up to the point in time that Seifried Estate has packed the order. Should the order have already been despatched, Seifried Estate will refund the cost of product but will not refund any freight charges already incurred or further freight costs to return the product.

The Customer can contact Seifried Estate for assistance on 03 544 5599 within five days of receipt of the order if for any reason they are dissatisfied with the product.  

Privacy

Seifried Estate is strongly committed to protecting Customer privacy online and holds all information shared securely. Seifried Estate does not exchange data collected from this website with any third party. 

If you choose to join the mailing list you will receive occasional emails with product news, upcoming promotions and general information.  You can unsubscribe at any time by clicking the ‘unsubscribe’ button which will be clearly displayed on all promotional emails.

Security of Information

Seifried Estate shall use its best efforts to prevent any unauthorised entry into this website. However they shall not be liable for any damage or loss whatsoever if any third party gains unauthorised access to the site. 

The Customer is obligated to keep their login and password details safe and confidential at all times.

Jurisdiction / Disputes

This website is provided for use by New Zealand residents. Seifried Estate makes no representations that the website complies with the laws of any country outside of New Zealand. International customers, please check out the ‘International Distributors’ page to find a distributor near you, or email the winery directly wines@seifried.co.nz.

These terms and conditions are governed by New Zealand law and any legal action against Seifried Estate must be taken in a Court in New Zealand.

The Customer agrees that in the event of any legal dispute relating to these terms and conditions the parties will attempt to settle matters by way of mediation at first instance.

Under no conditions do the terms and conditions of this sale contravene those laws as stated in the Consumer Guarantee’s Act 1993.

Seifried Estate Winery

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